Terms of service
Terms & Conditions
1. Order Confirmation
All orders are only confirmed upon full payment or agreed deposit. Production begins only after payment is received.
2. Order Timeline
• Standard orders require a minimum of 24–48 hours notice
• Large or custom orders may require 2–5 days notice
• Urgent orders are subject to availability and may attract an express fee
3. Pricing
All prices are subject to change without prior notice. However, confirmed orders will not be affected.
4. Custom Orders
For bespoke orders (e.g., themed pastry boxes, events, special requests):
• Clear details must be provided before confirmation
• Once approved, changes may not be accommodated or may attract extra charges
5. Delivery & Pickup
• Delivery fees vary based on location
• Titoni’s Delight is not responsible for delays caused by third-party delivery services
• Customers opting for pickup must adhere to agreed time slots
6. Product Handling
All products should be consumed within the recommended time frame. Proper storage instructions (if provided) must be followed.
7. Allergies & Dietary Requirements
Please notify us of any allergies before placing your order. While we take precautions, our kitchen handles common allergens.
8. Right to Refuse Service
Titoni’s Delight reserves the right to decline orders that do not align with our capacity or brand standards.